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Frequently Asked Questions

How long should a consultation take?

We understand all business are different, and each one deserves the necessary attention to provide you the best service. For smaller companies (up to 50 associates), most initial consultations are an hour or two.

What happens during an initial consultation?

A Relief PC technician will meet with you to gain a basic understanding of your hardware, network, current needs, and any projects you have on the calendar...or want on the calendar.

How is a contract priced?

We build our contracts to suit the needs of each client and include the amount of monthly hours that should meet those needs. We then tailor the contract cost to those hours and the requested/required SLAs.

What are the benefits to contracting with Relief PC?

Contracting with Relief PC comes with many benefits (check out the Testimonials from some of our clients on our homepage). Most important is that we leave time open in each day to support our contract clients in their times of need. If you have an emergency, we will quickly address it. This is sort of like having a table on hold at your favorite restaurant.